Case Study: Greater Toronto Airports Authority

See how Adaria helped the GTAA drive better results in unattended retail

Toronto Pearson International Airport

Client

The Greater Toronto Airports Authority operates Lester B. Pearson International Airport, the busiest airport in Canada and second busiest in North America.

Challenge

The Client experienced frequent service issues with their existing vending program, resulting in a high level of out of stock products, causing lost revenue and customer dissatisfaction.

Results

Upon implementing Adaria's proprietary solution, the airport authority experienced double-digit growth in beverage volume and triple-digit growth in snack volume, resulting in increased revenues and significantly improved end user customer satisfaction.

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